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Sustainable growth requires a new operating model, one that's anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.
ITeam infotech private limited is our name, it's not too difficult to figure out that we cater lead generation solutions around the clock! Our staff have the knack of establishing connections instantly. You set the target and we exceed it each time.
Quick resolutions is our focus and customer satisfaction is our ultimate aim. In-depth subject matter knowledge and ascending IT capabilities have helped us position ourselves as the market leaders in the Customer Support arena.
Giving prospects the assurance they're looking for often during a critical period when they’re contemplating buying makes all the difference. Live chat software for your website and mobile apps helps you start conversations with your website visitors and capture those leads while they're still on your site.
Our staff would be educated on your business model, product and services and can gauge the validity of the call and the client. Not to be confused with run-of-the-mill telemarketing, our qualified team build the best business opportunities for you.
Agents answer questions regarding consumer products or services and provide technical support where possible. Call agents can also route customers to dedicated tech support teams if necessary.
Customers can report faults or problems, submit complaints, or order products.
In our possession are databases that contains the property details allowing us to target specific demographics to maximize returns on investments. We are constantly on our toes to update this database to continually provide you with our specialized solutions.
Agents can handle customer calls regarding upgrades and renewals of subscription-based products or services.
Agents can process and take payment for inbound sales orders via the phone or help customers resolve issues with payment, billing, or placing orders.
The typical workload of a help desk support team varies depending on the needs of the company and its clients. The majority of help desk representatives are the first point of contact when issues arise within a business’ products and services.